Jakou záruku poskytujete na mé produkty?

Poslední aktualizace: 9/1/20

Jakýkoliv produkt adidas zakoupený nebo vyrobený za poslední dva roky se může stát předmětem procesu schvalování vrácení. K tomu bude potřeba originál účtenky nebo doklad o zaplacení s rozpisem položek.

Pokud chceš produkt reklamovat, kontaktuj nás a poskytni nám fotografie, na kterých je vada jasně vidět, společně s číslem produktu (numerický nebo alfanumerický kód s šesti znaky na štítku) a samotný produkt.

Chceš-li z důvodu závady vrátit produkt zakoupený v některé z našich prodejen, musíš ho vrátit do některé z našich prodejen v dané zemi. Zaměstnanci poškození prověří.

Nemůžeme nabídnout kompenzaci za produkty poškozené jiným způsobem, například v důsledku nedbalosti, nesprávného použití nebo opotřebení. Nemůžeme nabídnout kompenzaci, pokud jsi produkt zakoupil/a jinde než v našem online obchodě nebo v některé z našich oficiálních prodejen.

Pomohl vám tento článek?

Ano / Ne

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* Mám víc jak 16 let. Proč na tom záleží?

Pokud chceš od adidas dostávat novinky, dle zákona musíš mít více než 16 let. Zavřít

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